Used it for my first travel and when it came out of the conveyor belt, handle was missing and one corner was bent and cracked. I contacted American Tourister for the warranty and they said they do not cover damages through airlines. The quality of the bag is so poor that it broke within one flight. Never ever again buy American Tourister.
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Not even a courtesy reply saying thanks for the review and getting in touch to solve any issues. I look forward for the company to become transparent and engage directly with genuine customers and their feedback. American Tourister makes many different sizes in full-size suitcases. One large option measures 30 inches by 19.5 inches by 13.2 inches, while an even larger option has overall dimensions of 32.5 inches by 23 inches by 14.25 inches. American Tourister also makes smaller full-size options, with the overall dimension of one of their smallest full-size suitcase being 27 inches by 17.5 inches by 11.8 inches. The company makes both soft-sided and hard-sided full-size suitcases.
They are ideal for travel adventures making sure comfort with style is maintained. The comfort of backpacks is very essential as they need to provide ease for the shoulder provided by padded shoulder straps with ergonomic back panels. The adjustable features are comfortable fits and manage weight equally near neck regions. American Tourister backpacks also have exclusive qualities like lockable zippers, anti-theft designs, and hidden pockets that add protection. Wish I had read these reviews instead of the ‘best buys’.
Take a look at the stitches, the wheels, and the handle. You might have spotted the problem before you left the store. Apparently, my only option american tourister carry on is to ship the luggage to San Antonio, Texas, the nearest repair facility, at my cost. Spinners are suitcases that stand upright on four wheels.
American Tourister is ready to see the world with you. It will be your favourite travel companion. It is all about laughing bigger, climbing higher and screaming louder. American Tourister wants to take you to places that you never thought were possible. Our trolley bag price ranges from INR 2000 to INR 25000, depending on the type you choose.
So I emailed American Tourister asking them to honour the home delivery and I’ve yet to receive an email back from them. Called company and was told they do not have replacement part. The closest “authorized” repair place is 100 miles from us. We can drive it there or ship it there. Click here to see more american tourister luggage with free shipping included. But let’s say you ordered the luggage online and only discovered the problem after your second trip.
Really why is this company making there coustumers fool buy giving them 3 year warranty. I m very disappointed and suggest not to ever buy any stuff from this brand. This reviewer doesn’t even think it warrants one star. We bought a bright yellow hard shell suitcase from Tesco. Came through Belfast International into Manchester and we were left with half of one zip keeping the bag closed. So for the return journey ( we are still on holiday).