Here at National Assemblers, we understand that assembling a bike can be a daunting task. With so many parts and components, it can be easy to get overwhelmed. Like any other mechanical device, your Genesis bike needs regular maintenance. This not only ensures a smooth ride but also extends the life of your bike. Routine maintenance includes checking tire pressure and adjusting it according to the type of terrain you’ll be riding on. Regularly cleaning and oiling the chain will keep it functioning smoothly and prevent unnecessary wear and tear.
Not too long and well balanced with none of the ‘too much weight on the wrists’ feeling that sometimes comes on trail hardtails. Genesis supply the 27.2mm seat post, 75mm stem and 685mm medium rise bars, genesis mountain bike the Flux saddle is practical but may not suit everyone. Kit wise the Genesis is sensibly specced, Shimano Deore takes care of transmission duties with a SLX rear derailleur, brakes are Deore too.
The serial number is stamped into the bottom of the frame (under the bottom bracket). Head to the page below and fill out the warranty claim submission form. We ask that you return your bike to the same place it was purchased. If bought on our website, please have your order number on hand.
In 2019 Genesis became aware of a potential problem involving the durability of Samox AF-13 single speed chainsets, specified on certain Day One models. Unfortunately we do not range Genesis branded components for after sale. We now have a list of rear-mech hangers compatible with Genesis bikes – please visit your local dealer to order one. It’s really hard to give safe and accurate technical advice over the internet!
All our bikes are designed at our HQ in Milton Keynes but we’re extremely proud to be able to use some expert workshops in Vietnam and Indonesia for production. All our frames are put together by hand in batches and then assembled before being shipped over to our warehouse. That’s why we have an extensive network of expert genesis bike dealers who can help you get your perfect Genesis, whether you’re after a reliable tourer or your dream custom build.Find your local dealer here. You can also buy your new Genesis through Freewheel – your local bike shop online. You have the option to have your new bike delivered to your local dealer, or to your door.